Remuscon Oy — Data Protection Notice 22.11.2023
1. REMUSCON
Remuscon Oy is a private company providing IT services and consultancy. Remuscon collects, stores, and processes personally identifiable data in accordance with European General Data Protection Regulation to conduct marketing, sales, and customer service operations and to fulfill its legal obligations.
2. GENERAL DATA PROTECTION PRINCIPLES
Data protection is important for Remuscon. We use organizational and technical measures to protect your data when collecting, storing, and processing it. We are also dedicated to the fair use of data according to the principles described in this data protection notice. To understand these principles and your rights, please read this notice carefully before providing us your personal data or conducting business with us.
If you do not wish to do business with us, or if you object to these principles, please do not provide us with your personal data, and do not use our products.
We want to know our customers and provide them with personal customer service. We wish you warmly welcome to do business with us in accordance with the principles stated in this notice.
3. PERSONAL DATA
3.1. DATA YOU PROVIDE US WITH
If you conduct business with us on our website, by email, by telephone, or you meet our representatives in person at events and conferences and exchange business cards, you might provide us with your personal data, such as your name, phone number, address, the organization you work for, your title, etc.
3.2 DATA WE COLLECT FROM PUBLICLY AVAILABLE SOURCES
Remuscon collects personal data from publicly available sources, such as websites, brochures, directories, etc., to support our direct marketing campaigns and customer service operations.
3.3. COOKIES AND TECHNICAL DATA
Our websites use our cookies and cookies by 3rd parties. The cookies are used to collect data about our site visitors. In addition, we collect transactional and other technical data from our servers, e.g., IP addresses, device operating system, and browser version numbers, time stamps, etc.
3.4. DATA NEEDED IN SALES AND ACCOUNTING
If you buy services or products from us, we will need to process the highly sensitive personal data to verify credit and legal capacities in order to process financial transactions. Any data regarding financial transactions is stored according to the obligations set in applicable laws for bookkeeping and accountancy.
4. DATA PROCESSING
Remuscon processes the personal data described in section 3. to sustain and develop its business. Personal data can be used to display personalized content on our and our partner's websites. We may also send out targeted email direct sales campaigns and newsletters.
Sometimes we might contact our customers directly by telephone to make a personalised sales offer, or to carry customer support request. We may combine the data we have collected from different sources, and we can use them, for example, making statistical analyses to improve our products and services. We also monitor customer satisfaction and may carry out customer satisfaction surveys.
Personal data may also be processed to fulfill accounting and bookkeeping obligations, credit management, and to carry out requests by law enforcement agencies in accordance with due legal process.
5. DATA COMBINATIONS AND TRANSFERS TO THIRD PARTIES
Remuscon collaborates closely with multiple partners, clients, and service providers. As a part of the collaboration, Remuscon might transfer and receive personal data related to customers and new business opportunities and carry out customer support requests.
We may combine personal data for customer relationship management and communication by ourselves and in collaboration with our partners. We may also use personal data to display personalized content or send out targeted offers and notifications regarding our products and services. We may also contact you directly to make personalized offers. The purpose of processing personal data is to improve our products and services and make them more personalized and relevant for our customers.
Remuscon carries out credit management and enforcement in partnership with specialized service providers and reserves the right to transfer personal data to them when necessary, e.g., when pursuing debt collection. If Remuscon suspects a fraud, or other crime, we reserve the right to investigate and provide the data needed by legal representatives and law enforcement agencies to take legal action. Remuscon is also legally obliged to comply with requests made by law enforcement agencies when investigating a specific case, or carry out mandatory inspections.
6. DATA TRANSFERS OUTSIDE OF EUROPEAN ECONOMIC AREA
Some of the electronic systems we use in marketing, sales, and customer service transfer data outside of the European Economic Area to servers located in countries with different standards for data protection and processing of personal data, for example, the United States of America.
In such cases, we use measures to provide adequate protection for your personal data as required by applicable law, for example, by using standard agreements approved by relevant authorities (e.g., the European Commission) and by requiring appropriate technical and organizational information security measures.
7. DATA SUBJECT RIGHTS
Our data subjects have the right to access their data, request to correct any inaccurate data and prohibit the use of their personal data in accordance with European Union General Data Protection Regulation. Remuscon has the responsibility to protect the confidentiality of personal data. Data subjects seeking to have access to their personal data must be prepared to prove their identity to prevent fraud and identity theft. Please do not hesitate to contact our customer support in all matters related to personal data and your rights.
8. DATA CONTROLLER AND CONTACT DETAILS
Remuscon Oy,, Finland. To learn more about us and our data protection policies, please contact our customer service: info(a)cybersort.io